It usually takes up to 72 hours to pick up the returned product. However, the product can be picked earlier or sooner than the given time accordingly with the circumstances.

      Yes, you can as long as the returned product is in its original packaging except for Clothing, as apparels need to be opened to check the right size.

      If the warranty is mentioned in the product’s description, it means it will be shipped with warranty and if the warranty isn't mentioned in the product description, it isn't covered by any warranty.

      To claim warranty directly from the brand, please contact the authorized service center using the details stated on the warranty card provided with the item.

      A Refund Voucher is a return mechanism of equal worth to the value paid for the product that you have returned. You can use a Refund Voucher at checkout to discount the amount of the voucher from your next purchase. This Refund Voucher can be used on multiple purchases too (if the purchase value is less than the amount of the refund voucher) until your refund voucher balance amount is Rs. 0.

      For items purchased on sale, if a refund is allowed on the sale item, the amount refunded will be the exact amount paid for the item, and not its original value. For example: If you purchased a product on sale for Rs. 500 and its original value was Rs. 1000, we will refund you Rs. 500 only. If you purchased an item with a Refund voucher, we will refund you the sum of the amount you paid (including the amount of the refund voucher used).